Transferring EscapeE to another PC or Virtual Server

A licence allows EscapeE 'eE' iconEscapeE to be run on a particular PC or virtual server, identified by its ID and specified in the licence. It may be transferred to another computer or virtual server (for example when you buy a new PC) but it cannot be run from a copy. If you would like to run EscapeE on more than one computer please Email help@redtitan.com and RedTitan® will supply details regarding the appropriate licence.

Moving EscapeE

To install your existing EscapeE on a new PC or virtual server you must either Reuse the original software or Download it from the internet: see below.

Click to expand/collapse this hidden textReuse the original software

Your current EscapeE would have been supplied as a 'ZIP' or 'EXE' file. Install this on the new PC or virtual server, then:

1.Once the installation is complete, run EscapeE (it opens in demonstration mode).
2.Select About from the 'Help' menu. This displays the About dialog showing your computer's ID number, EscapeE details and licence information.
3.Click the Copy to clipboard button (or Ctrl C) – this will extract the information in the dialog for you.
4.Create an Email and Paste the clipboard information into it. Add a note explaining your requirements then send it to RedTitan. We will send back a licence file for the new computer.

Or

Click to expand/collapse hidden textDownload from internet

If you have the latest version of EscapeE:

1.View pclviewer.com/escdownload.htm web-page in you internet browser.
2.Click download a free evaluation now or the DOWNLOAD image.
3.Click EscapeE Current Version (OPTION 1).
4.You will be prompted to "open binary file", e.g. "EE1038.EXE": click Save File and follow the steps in Downloading EscapeE from the internet.
5.Then send an Email of the details to RedTitan as above.

If you have an earlier version of EscapeE:

1.View pclviewer.com/escdownload.htm web-page in your internet browser.
2.Click download a free evaluation now or the DOWNLOAD image.
3.Click EscapeE Previous Version (OPTION 2) and select the appropriate version from the list.
4.You will be prompted to "open binary file", e.g. "EE0952.EXE": click Save File and follow the steps in Downloading EscapeE from the internet.
5.Then send an Email of the details to RedTitan as above.
Click to expand/collapse hidden textVirtual PC/Server environment

Virtual servers should run EscapeE in the same way a physical server would.

Virtualization convinces an application that the PC is physically present when it is not. RedTitan has tested EscapeE on Windows Virtual PC and VMware® virtual server without issues. If you do have problems running RedTitan software on a virtual platform please contact EscapeE by Emailing help@redtitan.com or telephone one of our offices: details can be found at pclviewer.com/about.html.

Blue diamond bullet Note

To run EscapeE on Vista, Windows 2008 or Windows 7 you must be running version 8.50 or later.

Links

Registering your software

Updating and upgrading EscapeE